Scoped to the obligations that are specific to Italy, which are not the ones other markets test.
Catalogue
| Code | Product or service | Delivery | Specification |
|---|---|---|---|
| PMV-11 | Multi-Jurisdiction Exposure Assessment Determination of which national regimes apply to an operation serving more than one Member State | One-off engagement | Open specification |
| PMV-07 | Outbound and Direct Marketing Compliance Lawful basis of each contact, opt-out registers, calling hours and scripts | One-off engagement | Open specification |
| PMV-08 | Outsourcing Governance for Customer Service Contractual chain, propagation of obligations and verification of the provider | One-off engagement | Open specification |
| PMV-16 | European Comparative Regimes Report A Member State by Member State comparison of customer service and telemarketing obligations | One-off engagement | Open specification |
Specifications
Each product has its own specification, with objective, scope, method, deliverables, duration and audience.
PMV-11 · Multi-Jurisdiction Exposure Assessment
Determination of which national regimes apply to an operation serving more than one Member State
Ficha técnicaPMV-07 · Outbound and Direct Marketing Compliance
Lawful basis of each contact, opt-out registers, calling hours and scripts
Ficha técnicaPMV-08 · Outsourcing Governance for Customer Service
Contractual chain, propagation of obligations and verification of the provider
Ficha técnicaPMV-16 · European Comparative Regimes Report
A Member State by Member State comparison of customer service and telemarketing obligations
Ficha técnicaThe indicative values given in the specifications are intended to allow a first order-of-magnitude assessment. [They require confirmation in a proposal, which depends on the size of the operation, the number of locations and the agreed scope.]
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